MS Buthelezi
<p>Im so dissappointed by Romans Pizzza Empngangeni, today I ordered four small pizza's. And I I told them I want beef only to found out it Spare ribs all of them, and it is not the first time, last time they did the same thing,im so angry at them</p>
Dear Londiwe,
I am very sorry that we disappointed you! I am sending through your feedback to the store owner and manager and requesting that they get in touch with you personally to find out how this misunderstanding happened.
I really hope we can make this up to you.
Kind regards,
Mandy Coetsee - Customer Service Manager
Dear Londiwe,
I am very sorry that we disappointed you! I am sending through your feedback to the store owner and manager and requesting that they get in touch with you personally to find out how this misunderstanding happened.
I really hope we can make this up to you.
Kind regards,
Mandy Coetsee - Customer Service Manager
Thank you Mandy for your response after two days I went there to buy pizza again and I found same ladies and thry insisted that it was beef and I ended up not buying because of their attitude,I like Romans pizza but their attitude is a disgrace I ended up buying in onother place
Thank you Mandy for your response after two days I went there to buy pizza again and I found same ladies and thry insisted that it was beef and I ended up not buying because of their attitude,I like Romans pizza but their attitude is a disgrace I ended up buying in onother place
Hi Londiwe,
Thank you for staying in touch. Let me follow up on this again with the owner and manager at the store to make sure that we can address the attitude problem as well as the fact that the frontline staff seem to not be giving the correct information about the product.
Kind regards,
Mandy Coetsee - Customer Service Manager
Hi Londiwe,
Thank you for staying in touch. Let me follow up on this again with the owner and manager at the store to make sure that we can address the attitude problem as well as the fact that the frontline staff seem to not be giving the correct information about the product.
Kind regards,
Mandy Coetsee - Customer Service Manager