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Ofentse R

1 reviews | Active since May 2017

04 Aug 2021, 08:47

Incorrect order

I ordered pizza's via Mr. D from Romans Pizza Park Station on 3 August 2021 at 9h58am. The delivery was made timeously but I was very disappointed when I opened the food. The first pizza I ordered was Beef and Cheese large according to the menu it has tomato base, mozzarella cheese & cubed pressed beef. In the order I received the meat that was used tasted like ham/salami. No pressed beef in sight. The second pizza I ordered was the BBQ Chicken Supreme large, which was correct. I am disappointed in this service because I really love Romans Pizza and I normally walk in the store to buy so that gives me a chance to check my order. With a delivery, it is very difficult to return an order because of the long wait and hunger. Romans should improve their service and find a way to notify a customer if the ingredients for a certain pizza are unavailable.

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