1 reviews | Active since Dec 2016

31 Dec 2016, 11:07

Horrible service towards potential custemors.

<p>When arriving at Roman's Pizza in beach road we were excited to see it is still open as it was not late and the open sign was still on but when we reached the door the ladies inside hesitated to even come tell us they are closed. To make things worse when i politly told then lady that it is upsetting to see an open sign only to find out the place is closed and they should keep that in mind in the future i got the door shut in my face. The staff was rude and i was treated really badly. I will never support Roman's Pizza again.</p>

0
Replies (2)
Romans Pizza
Romans Pizza's reply02 Jan 2017, 17:06
Official

Hi Jasmin, I am really sorry that this happened! This is certainly not the type of experience that we want our customers to have. I will make sure to escalate your feedback to the store owner so that we can address this.

Kind regards, Mandy - Customer Service Manager

Romans Pizza
Romans Pizza's reply02 Jan 2017, 17:06
Official

Hi Jasmin, I am really sorry that this happened! This is certainly not the type of experience that we want our customers to have. I will make sure to escalate your feedback to the store owner so that we can address this.

Kind regards, Mandy - Customer Service Manager