1 reviews | Active since Nov 2016

27 Nov 2016, 19:53

Horrible pizza

<p>Had the displeasure of ordering two pizzas from Romans at Paddocks, Cape Town. Pizza was cold even though I ordered and waited in store. Base was undercooked, cheese was bland, toppings had no taste. Even the anchovies tasted like cardboard. It takes a lot of effort to get an anchovie to be tasteless. Total and utter unmitigated disaster. Will avoid like the plague in future.</p>

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Replies (1)
Romans Pizza
Romans Pizza's reply28 Nov 2016, 21:53
Official

Hi Francois,

I am really sorry that we disappointed you with the quality pizza you received! I have escalated your feedback to the regional manager so that we can find out what on earth went wrong here and make sure that we fix it. I really hope that you will allow us the opportunity to make up for this horrible experience.

Kind regards, Mandy - Customer Service Manager