LP
Laura-Lee Pitout

1 reviews | Active since Sept 2016

13 Sept 2016, 19:52

Horrible!

<p>Hi! </p> <p> </p> <p>After a long day of work and deciding to drive all the way to Romans Pizza for a Chicken salad with Honey and Mustard Dressing, I was absolutley dissapointed! </p> <p> </p> <p>I was Not being treated with kidness or proper customer service. I had to ask for utensils and afterwards finally, when I arrived home, there was no Salad dressing (the only reason why I went there) and the letttuce off and not fresh AT ALL! Then discovering that my Chicken wasn't properly cooked was just the cherry on the cake! </p> <p> </p> <p>Paying just under R60 for a salad that I can't even eat is unacceptable! </p> <p> </p> <p>What a dissapointment!</p>

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Replies (1)
Romans Pizza
Romans Pizza's reply16 Sept 2016, 09:49
Official

Hi Laura-Lee,

We've been trying to get in touch with you via the cell phone number that you listed with your comment, but it seems to be the incorrect number.

I am so sorry that we were the cause of such disappointment after your long day at work.

This is certainly not the level of service, or the quality of product that we want to deliver to our customers. I have escalated your complaint to the store and requested that they follow up on this to check what happened here! I have also reached out via the email adress that you provided and hope to hear back from you.

Kind regards,

Mandy Coetsee - Customer Service Manager