ML
Martin L

1 reviews | Active since Jul 2017

04 Oct 2017, 21:24

Horrible

I was at Romans pizza krugersdorp this evening it took them over 30 minutes to make 2 large pizza's and to top it off our pizza box was wet so we requested a new box and when we got our pizza back it had looked like dogs breakfast the pieces looked as if they fell on the floor half of the toppings was on the sides and scattered around i refused to give that type of food to my family requested and refund and left the manager just looked at us didnt ask what rhe problem was or nothing i myself am a manager of a retail store if i had treated any of my clients like that i would 10 to 1 get fired that I find is a irresponsible manager. I have never had such bad service from any other Romans pizza and this is now the second incident with this same store I will now never go to Romans pizza president square

0
Replies (3)
Romans Pizza
Romans Pizza's reply05 Oct 2017, 11:03
Official

Hi Martin,

I would like to apologise for this poor service and assure you that I will contact you shortly to discuss.

Regards,

Ayanda Khumalo

Roman's Pizza

Best regards,

ML
Martin L's update06 Oct 2017, 20:16
Reviewer Update
Thank you to the manager mauritz for the helpful and respectful response and phone call I will recommend any 1 and every 1 to Romans pizza noordheuwel
Romans Pizza
Romans Pizza's reply09 Oct 2017, 13:16
Official

Hi Martin,

We are happy when our customers are happy.

Ayanda

Roman's Pizza

Customer Service

Best regards,