PS
Pamela S

1 reviews | Active since Jun 2010

31 Jul 2015, 17:00

holding for 10 minutes to place an order

I am so ****ed. the last time I called to place an order my call was answered immediately. now I had to wait for 10 minutes listening to a machine telling me she knows I'm hungry and will be helped soon. I had to hang up twice already coz I held on for too long 3 phone calls later of 10 minutes each I'm still not helped. this is not right. I'm so disappointed and irritated

0
Replies (1)
Romans Pizza
Romans Pizza's reply02 Aug 2015, 20:16
Official
Hello pamels02,

Thank you for taking the time to contact us with feedback after your visit to our Silverton branch.

We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.

We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.

We will revert back to you with feedback as soon as this matter has been resolved.

Thank you once again for bringing this matter to our attention.

Kind Regards

Liana Stoltzer
Romans Pizza