NM
Nini M

1 reviews | Active since May 2014

06 Feb 2016, 17:38

Great Attitude

Went to get pizza n there was a mix up with my order, 20 min later I was irrate because I had left my mom in the car. I walked out and a few minutes later Patrick came out to confirm my order number n told me to stay with my mom, he'll bring the pizza out. Moments later Lester came out to the car to apologise and explain the mix up then checked on my mom. He went back inside n brought a 2ltr coke as a complimentory gift/apology. They later came back together to reassure us. As annoying as the waiting was, its their politeness n friendly nature that saved the day. Will definitely go there again

0
Replies (1)
Romans Pizza
Romans Pizza's reply08 Feb 2016, 07:06
Official
Hello Ms N,

Good morning Nini

Thank you for taking the time to contact us with feedback after your visit to our Lichtenburg store.

We at Romans Pizza pride ourselves in always delivering top quality products and service and it is truly rewarding to know that we are succeeding in our quest.

Thank you for your kind words, I will certainly pass this on to store.

Kind Regards

Carla du Preez
Romans Pizza