PP
Pieter P
1 reviews | Active since Mar 2009
13 Apr 2019, 17:49
Good Service should be standard
I tried to order a pizza from North Riding branch. The guy was so unhelpful and rude. I would rather spend the extra R20 and go to PizzaHut
Helpful (0)
Replies (1)0
Replies (1)
Romans Pizza's replyOfficial
15 Apr 2019, 11:24Hi Pieter,
I'm so sorry to hear that you experience such poor service placing your Cell & Collect order at the store.
I did escalate this to the store owner and he confirmed that he did speak with you personally and would get back to you with feedback as soon as he investigated what might have gone wrong here.
Thank you & kind regards,
Mandy - Customer Service Manager
I'm so sorry to hear that you experience such poor service placing your Cell & Collect order at the store.
I did escalate this to the store owner and he confirmed that he did speak with you personally and would get back to you with feedback as soon as he investigated what might have gone wrong here.
Thank you & kind regards,
Mandy - Customer Service Manager
Romans Pizza's reply15 Apr 2019, 11:24
Official
Hi Pieter,
I'm so sorry to hear that you experience such poor service placing your Cell & Collect order at the store.
I did escalate this to the store owner and he confirmed that he did speak with you personally and would get back to you with feedback as soon as he investigated what might have gone wrong here.
Thank you & kind regards,
Mandy - Customer Service Manager
I'm so sorry to hear that you experience such poor service placing your Cell & Collect order at the store.
I did escalate this to the store owner and he confirmed that he did speak with you personally and would get back to you with feedback as soon as he investigated what might have gone wrong here.
Thank you & kind regards,
Mandy - Customer Service Manager