LA
Linda Afrika-Peters

1 reviews | Active since Sept 2012

27 Mar 2016, 21:58

Going the extra mile

I would like commend Donovan from bothasig Romans Pizza in the manner he handled my complaint. He made contact personally and offered to replace our order free of charge. He even delivered the order to our complex personally.he went out of his way to assist us even though the mistakes was not his. We made use of the branch again after the incident donovan is a true ambassedor for Romans Pizza. Thank you for your effort and for truely going out of your way. My kids thinks you the coolest uncle ever. Thank you again for putting a smile on our faces, we needed it.

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Replies (1)
Romans Pizza
Romans Pizza's reply29 Mar 2016, 10:18
Official
Hello LLLAP,

Good morning Linda

Thank you for taking the time to contact us with feedback after your visit to our Bothasig store.

We at Romans Pizza pride ourselves in always delivering top quality products and service and it is truly rewarding to know that we are succeeding in our quest.

Thank you for your kind words, I will certainly pass this on to store.

Kind Regards

Romans Pizza