Frustrated
<p>Having placed a telephonic order with Ronald at the Karen Park Branch as we so often do, I was dissapointed when having collected the pizza's arriving home and realizing that Ronald got the order wrong! I was given a Four in One and charged accordingly but actually ordered a Tropical. I immidiatly called the store and agian spoke to Ronald. No apology was made. I was told they would fix it and I need to bring the wrong Pizza back. This I did. Funny that I was not refunded the monatary difference and was not given my slip back. Having always received good service from this store, today I was left frustrated and dissapointed.</p>
Hi Simone,
I recently joined the Roman's Pizza team as Customer Service Manager, and I hope to be able to follow up on some oustanding complaints that I've picked up on. I hope you don't mind me reaching out to you via your personal email address that you provided with this post, in order for me to see what I can do to attend to these concerns.
With kind regards,
Mandy Coetsee
Cell: ********** 171 email: **********
Hi Simone,
I recently joined the Roman's Pizza team as Customer Service Manager, and I hope to be able to follow up on some oustanding complaints that I've picked up on. I hope you don't mind me reaching out to you via your personal email address that you provided with this post, in order for me to see what I can do to attend to these concerns.
With kind regards,
Mandy Coetsee
Cell: ********** 171 email: **********
Hi Mandy. You are most welcome to e-mail me at ********** I will gladly respond. Regards, Simone
Hi Mandy. You are most welcome to e-mail me at ********** I will gladly respond. Regards, Simone
