TT
TISHAN T
1 reviews | Active since Jun 2012
27 Nov 2015, 17:04
forgot to prepare order
I'm a regular romans client but the service I received today was the worst the waiting period was unexceptable then after waiting 30 minutes was told that they forgot my order and laughing about it.cancelled my order and left totally unsatisfied.
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Replies (1)
Romans Pizza's replyOfficial
30 Nov 2015, 10:46Hello VIHASH,
Good morning Vihash
Thank you for taking the time to give us feedback on your experience at our Arcadia branch.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and that this matter gets resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Roman's Pizza
Good morning Vihash
Thank you for taking the time to give us feedback on your experience at our Arcadia branch.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and that this matter gets resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Roman's Pizza
Romans Pizza's reply30 Nov 2015, 10:46
Official
Hello VIHASH,
Good morning Vihash
Thank you for taking the time to give us feedback on your experience at our Arcadia branch.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and that this matter gets resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Roman's Pizza
Good morning Vihash
Thank you for taking the time to give us feedback on your experience at our Arcadia branch.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and that this matter gets resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Roman's Pizza