1 reviews | Active since Sept 2014
FOOD NOT FRESH!!
<p>I ordered pizza from Roman's Pizza at Mall @ Carnival on the weekend and was disgusted that my Avo on the pizza was all brown and rotting when I opened the box. I'm not too sure if these are the standards you are aiming for but if that is acceptable to give to a customer then I can only imagine how the kitchen looks or what other food we are being served that is going bad.</p>
Hi Gina,
Thanks for getting in touch and letting us know about this! I'm really sorry that you experienced this, this is certainly not the standards that we expect to be maintained in our stores. I am escalating your feedback to the store owner at the Brakpan Carnival Mall, she will be getting in touch with you personally to follow up on what went wrong here.
Thanks again for bringing this to our attention, I really do hope that we can make this up to you!
Kind regards,
Mandy Coetsee - Customer Services Manager - Roman's Pizza
Hi Gina,
Thanks for getting in touch and letting us know about this! I'm really sorry that you experienced this, this is certainly not the standards that we expect to be maintained in our stores. I am escalating your feedback to the store owner at the Brakpan Carnival Mall, she will be getting in touch with you personally to follow up on what went wrong here.
Thanks again for bringing this to our attention, I really do hope that we can make this up to you!
Kind regards,
Mandy Coetsee - Customer Services Manager - Roman's Pizza