1 reviews | Active since Jul 2011
Food and after service
I purchased 4 pizzas 25 October 2017. When I arrived home, 50km from where I purchased the pizza and Sat down with the family to enjoy a nice pizza, the pizza bases were still half raw. The bottom is nicely cooked but the rest of the base was still raw. I called to complain and my number was taken down. The next day while I was in a meeting I received a call from Romans, so after the meeting I called back and left another message. I received no feedback again from Romans. I am very disappointed in the food and the after serviced received from Romans Herm****.
Hi Liezl,
Thank you for contacting us.
I apologize for the poor service received from our branch.
I will escalate and check what the delay in response is and request the store to contact you.
Regards,
Ayanda
Roman's Pizza: Customer Service
Hi Liezl,
Thank you for contacting us.
I apologize for the poor service received from our branch.
I will escalate and check what the delay in response is and request the store to contact you.
Regards,
Ayanda
Roman's Pizza: Customer Service
