PS
Piet S

1 reviews | Active since May 2011

28 Jan 2017, 13:39

Fly flavoured pizza

<p>I went for the R99 deal on tuesday evening 24-1 at your Parkrand branch. Enjoyed some, and balance for my lunch at work wednesday. When taking the second piece, noticed something black inside the cheese, A BIG fly. Took it back after work, showed the fly to attendant. He insisted on a cash slip, something very few people keep. This complaint is the result. I get taken for a ride only once regarding food. NEVER AGAIN Parkrand Romans.</p>

0
Replies (3)
Romans Pizza
Romans Pizza's reply29 Jan 2017, 14:13
Official

Hi Piet, I responded to the previous post you made in this regard. I have tried calling the number that you listed but the person who answers knows nothing about this. I noticed that you did list an email address now, I will respond to your personal email to make sure that this is attended to

Kind regards, Mandy - Customer Service Manager

PS
Piet S's update01 Feb 2017, 05:20
Reviewer Update

Received a call from Mandy yesterday, and for once, the call didn't start with JES, BUT. No excuses as is the norm when you complain. Romans knows what the word SORRY means. Well done.

Romans Pizza
Romans Pizza's reply02 Feb 2017, 21:26
Official

Hi Piet, It was a pleasure talking to you! And thanks again for allowing us the opportunity to make this up to you:)

Kind regards, Mandy - Customer Service Manager