1 reviews | Active since Apr 2017
FILTHY!!
<p>last week Saturday i went with my family to Romans Pizaa(Fordsburg). The waiter showed me to a table which was dirty/watery/fitlhy!! He said hes coming to clean it! 10 mins later i got up and left as the table was NOT cleaned up! I went to the manager and said am leaving because of this problem.He just looked at me like he doesnt know his own name! He dint say a word and just carried on doing what he was doing! Real ******* manager and smelly/dirty place! As a franchise you have to TRAIN your staff properly and keep a Manager that knows whats going on.This Manager and the staff looked very slopy and ot willing to work!! NEVER GOING BACK THERE!! ViVa Panarottis!!</p>
Hi AG Ahmed, So sorry for the disappointment! This is certainly not the experience we want our customers to have. I will make sure that your complaint is escalated to the senior manager and store owner so that these concerns can be addressed and attended to with the urgency it deserves. They will also contact you personally in this regard.
Kind regards, Mandy - Customer Service Manager
Best regards,
Hi AG Ahmed, So sorry for the disappointment! This is certainly not the experience we want our customers to have. I will make sure that your complaint is escalated to the senior manager and store owner so that these concerns can be addressed and attended to with the urgency it deserves. They will also contact you personally in this regard.
Kind regards, Mandy - Customer Service Manager
Best regards,
Thanks Mandy...I received a call from Ahmed***ner of Romans Pizza-Fordsburg) and he did explain the situation and apologised. Everything is sorted out and i look forward to going back to them in the next few days. Thanks
Thanks Mandy...I received a call from Ahmed***ner of Romans Pizza-Fordsburg) and he did explain the situation and apologised. Everything is sorted out and i look forward to going back to them in the next few days. Thanks
Thank you very much for the feedback, and thanks for allowing us the opportunity to fix this!
Best regards,
Thank you very much for the feedback, and thanks for allowing us the opportunity to fix this!
Best regards,