Extremely slow service

Terrible and very slow service I ordered pizza on my Roams pizza app on 14 Feb 2026 invoice number 51202 order number 203 branch Uitenhage/ Kariega Eastern Cape I have waited over an hour for my order. People that walk in and order leave with food before me. When I eventually got my food after I had to go ash why is everyone getting food except me, 3 of my pizzaz were stone cold and the other one was medium heat. 2 of the staff ladies walked out which left them with 5 staff members on the inside 2 in the front and 3 at the back.

You really need to sharpen up the management skills of this branch they have no way of prioritising orders and no order whatsoever of getting orders out. There is no one pushing the kitchen to get orders out,kitchen staff is in total limp mode.

If things arent going to change, this branch will not last long. People will start going to the other pizza places rather than Romans.