EXTREMELY POOR SERVICE & DAY LIGHT *******!!!

Placed an order via Mr.D App,.. my order was incorrect and i called the franchise (Park Station, JHB) to get it fixed. I initially wanted the #99Nine deal, but there were glitches with the order on the App. Upon calling in i spoke with Martha, and after some debate and clarity WE both agreed that i pay the R129.95 and I'll be reimbursed my R29.95 or get a drink (Coca-Cola it was) - but i was NEVER delivered. This occurred on the 1st of October 2019. Mandy then called and and requested screen shots of the order, and i provided her. She further requested a call recording of the conversation between me and Martha - Store Manager - and i'd informed her i don't have it. Well till now no one has bothered to get the matter sorted, i still do not have my product despite PAYING for it. "SICKENING SERVICE" to say the least!