Don't give times if you don't stick to it!

We always love our pizza in my family and its always good to have "fast foods".. but with my latest experience in walmer Roman's Pizza I was very disappointed. If you give a customer a time of 15-20 min STICK TO IT OR DON'T GIVE IT! My son was waiting at home to get food with my wife as I was out to "quickly" go get food, yet I waited over 40 min for 2 pizzas. I am very disappointed and it will be a while before I get Roman's again