NS
Natasha S

1 reviews | Active since Jun 2012

06 Mar 2015, 21:26

dispicable service

After ordering 2 pizza and being told that I'm getting one free I was shocked to see that I was then paying R133.90 for one pizza. Then having a bad attitude from the staff. Finally giving up on them I phoned the complaints line to get clarification on this issue and the still having Donovan tell me to gladly go to debonairs. I am disgusted to know that this company allows their staff to give incorrect information and still have a disrespectfull attitude. I did price the pizza at the opposing company and it came up to R68.90 and R80.90. I will gladly pay the extra price any where else because they gave me extra special service with NO ATTITUDE and the food won't taste like cardboard.

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Replies (1)
Romans Pizza
Romans Pizza's reply08 Mar 2015, 09:00
Official
Hello NatashaSwart,

Thank you for taking the time to contact us regarding the service you received at our Bothasig store.

We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.

We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.

We will contact you with feedback as soon as this matter has been resolved.

Thank you once again for taking the time to bring this to our attention.

Kind Regards

Liana Stoltzer

Romans Pizza