Disgusted in Roman's Pizza

I am really disgusted in their service. I ordered a pizza before 12:20 Sunday 13 November 2022 for lunch and my colleague drove at that time to Roman's pizza the very same place where I ordered from. He came back at 12:45 with his pizza and on the app it showed that there was a delay. My pizza only arrived at 12:57 and there arrival time showed 15-30 minutes. Why lie to your customers just tell us the truth.