disappointed
<p>After having bought the special where u buy 2 large pizzas and a 2litre coke. I found that it had expired, like on the 15th July 2016 and today is the 30th July.... </p> <p>I called the store wanting to speak to the manager, guess what he dropped the fone on my ear. I had not even started explaining my traumatic encounter to him.</p> <p>My rating is actually nill</p>
Dear Norah,
From my understanding the manager at the Bela-Bela store, Melissa contacted you to offer her sincere apology for this unpleasant incident, and to make arrangements for your next meal to be on us. I hope you will give us the opportunity to make this up to you. I have also followed up on the issues that we have been experiencing with our internal telephone system, which have caused some frustration where in that the store could actually not hear our incoming calls.
Please don't hesitate to keep my direct contact details on file, if there's anything that i can assist with in future
With kind regards,
Mandy Coetsee - Customer Service Manager
Cell: ********** 171 email:
Dear Norah,
From my understanding the manager at the Bela-Bela store, Melissa contacted you to offer her sincere apology for this unpleasant incident, and to make arrangements for your next meal to be on us. I hope you will give us the opportunity to make this up to you. I have also followed up on the issues that we have been experiencing with our internal telephone system, which have caused some frustration where in that the store could actually not hear our incoming calls.
Please don't hesitate to keep my direct contact details on file, if there's anything that i can assist with in future
With kind regards,
Mandy Coetsee - Customer Service Manager
Cell: ********** 171 email: