CS
C S

1 reviews | Active since Jan 2020

23 May 2020, 09:40

Customer frustrations

Lockdown has dealt a lot of business and people a loss but it's not necessary to try make a extra buck out of these times unnecessary. We ordered pizza living less than between 600m-1 km from mall.We opted to do collection they charge us delivery fee. Wow really.

0
Replies (1)
Romans Pizza
Romans Pizza's reply23 May 2020, 12:54
Official
Hi CS,
There really shouldn't have been any option for the order to be collected at the store, as we are only allowed to do delivery orders.
Your contact details are unfortunately not displayed on this platform, if you would please be so kind to get in touch with us directly at out Head Office, we will gladly assist in making sure that this is adressed and attended to with the relevant store.  Our contact details are posted and available on our website. 
With kind regards, Mandy - Customer Service Manager 

Best regards,