1 reviews | Active since Nov 2019
Covid 19 temp store owner
What a bad experience. So my friend and I decide to get pizza at protea Glen mall. She had cash and I was going to use my card to pay. We wearing masks and when we get to the door the guy sanitizes my friends hands. And whn it's my turn he tells me only one person allowed. I tell him I'm Also buying and he tells me he doesn't believe me straight to my face. Maybe it's my appearance I don't know but apparently at this store they just look at you and tell whether you there to buy or not. So two people go in while he decide that he is gonna argue with me. I show him my card then he tells me there's already 6 people in the store he can't let me in... Wow.. Then my friend decides to that we leave seing that he is being difficult
We're sorry to hear that you had such an unpleasant experience during your visit to the store!
We do have strict and stringent regulations and protocol in place that we require all our stores to follow and adhere to during this time, I do apologise if this was not communicated in a friendly and helpful way and will make sure we have this addressed and attended to at store level.
With kind regards, Mandy - Customer Service Manager
We're sorry to hear that you had such an unpleasant experience during your visit to the store!
We do have strict and stringent regulations and protocol in place that we require all our stores to follow and adhere to during this time, I do apologise if this was not communicated in a friendly and helpful way and will make sure we have this addressed and attended to at store level.
With kind regards, Mandy - Customer Service Manager