Correcting a Mistake with great Customer Service

I ordered Pizza last night at around 19:00, I was told it would take a few minutes so I went to Clicks next door while the Pizza was being made.<br> <br> When I returned and asked for my order, they realised that they had confused my order with another order and that my order was not ready yet.<br> <br> They immediately realised the mistake and apologised and offered me a free drink while I wait for my order to be prepared.<br> <br> I then waited for my order however less that 5min later my order was ready.<br> <br> When they gave me my order they thanked me for my patience and apologised again for the delay and for making the mistake.<br> <br> I also saw that the guy that I presume was in charge instructed the staff to remember to check all orders properly to avoid the same mistake in the future.<br> <br> So I just wanted to say well done!<br> <br> We all make mistakes in life, but it is how we deal with it that is important and they could not have done a better job at dealing with it.<br> <br> I was not even mad at all, this is the most excellent Customer Service that I have ever received!<br> <br> Every Company or Business that has to deal with Customers can please go and learn from them!<br> <br> I will gladly recommend them to anyone!