CLOSED BEFORE CLOSE TIME - BAD ATTITUDE!!
Romans Pizza - Parkrand Piazza Boksburg<br> <br> On 31 December 2015 - we arrived at romans pizza to order pizza - door was closed at 5:35pm<br> <br> On the window I saw a sign stating the stores closing times during the holidays! that specific day the store was closed from 6pm!<br> <br> I confronted the staff telling them they cannot close prior to close time and they should allow customers to enter up until its specified close time! <br> <br> The manager tells me \they have allot of things to do"<br> <br> what kind of business is this? <br> <br> We knew the store was closing 6pm and therefore arrived quite some time before close time!<br> <br> This is NOT acceptable! <br> <br> I order pizza every Friday or Saturday every week from your store and I feel like I should rather go to another romans.<br> <br> To chase a customer away like this is bad service and completely insulting! <br> <br> We wasted our time/petrol coming to this store knowing it was \""OPEN\""<br> <br> And then the guy had a silly remark to say afterwards shutting the door in our face!<br> <br> What happened to good business? I can answer that.....its left in the hands of *********** staff! simple as that!<br> <br> You should not close at 6pm in any case! teach the staff some manners!"""
Good afternoon Katia
Thank you for taking the time to contact us with feedback after your visit to our Parkrand store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Carla du Preez
Romans Pizza
Good afternoon Katia
Thank you for taking the time to contact us with feedback after your visit to our Parkrand store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Carla du Preez
Romans Pizza
