JD
Julian D

1 reviews | Active since Apr 2018

18 Apr 2018, 21:03

Change of Peri-Peri base/sauce - To tasteless see through nothingness

I order 3 pizzas on the R50 extra special. 2 thick base, 1 thin base. They take my money and i go sit down. they call mu number and collect my pizza, 2 thin base, 1 thick base, so i complain and say sorry it was meant to be 2 thick base, all they had to say was, sorry sir, we ran out of thick base ( which they could have told me looong ago ) so they offer me a free medium pizza and i accept, because i suppose what can you do.

Now i get to my real complaint, i order pizza about 1.5 weeks before this night and everything was fine with the peri-peri base they have and it was still the good peri peri base that we have all known and loved. So i go home and notice that there is no peri peri on my 2 pizzas and literally tastes like there is no base on the pizza whatsoever. so i take it back and they make me news ones, when i open it, it looks the same, so i ask them yet again, where is my peri peri base, they said it is on there can't you see it, s i say no, i dont see bcos there is nothing there. APPARENTLY Romans decided to change the Peri-Peri base/sauce to a sauce that you cant even see nor taste!! never enjoyed either pizza because it literally tastes as if there is no base on it.

Romans was always my favorite out of any pizza place and i would argue with anyone that disagrees with me...... But now, I am completely disappointed and don't feel i will be getting Pizza from Romans again, nor would i recommend it. Guess i will just have to settle for Debonairs or Dominoes as they are pulling the same stunts and tricks now.

0
Replies (1)
Romans Pizza
Romans Pizza's reply19 Apr 2018, 08:53
Official

Hello Julian,

Thank you for your feedback. I would like to apologize for the disappointing quality you received.

We will contact you to discuss your experience.

Thank you