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Coenie H
1 reviews | Active since Jul 2017
04 Jun 2019, 12:40
Cashier has no people's s****s
Today I got food from Roman's pizza in Lambton. I honestly don't understand how you could employ a cashier which hardly speaks to the customers. Shouldnt people that works for a public place like this have a bit of people s****s? Had to greet her first. After the transaction not even a thank you, just turning her back and places the order with the kitchen. And guess what, not even a thank you or goodbye after I was given the pizzas. It is my second time being unhappy with your shop here. This is the last time Roman's Lambton will see me.
Helpful (0)
Replies (2)0
Replies (2)Romans Pizza's replyOfficial
04 Jun 2019, 14:11Hi Coenie,
Oh no, this is not good at all! I am so sorry for the disappointing experience you had during your visit to the store.
May I ask if you'd please be so kind to get in touch with me so that I can make sure this is escalated to the store owner. I'm really sorry we disappointed you.
With kind regards, Mandy - Customer Service Manager
email: ***
Cell: ***
Oh no, this is not good at all! I am so sorry for the disappointing experience you had during your visit to the store.
May I ask if you'd please be so kind to get in touch with me so that I can make sure this is escalated to the store owner. I'm really sorry we disappointed you.
With kind regards, Mandy - Customer Service Manager
email: ***
Cell: ***
Romans Pizza's reply04 Jun 2019, 14:11
Official
Hi Coenie,
Oh no, this is not good at all! I am so sorry for the disappointing experience you had during your visit to the store.
May I ask if you'd please be so kind to get in touch with me so that I can make sure this is escalated to the store owner. I'm really sorry we disappointed you.
With kind regards, Mandy - Customer Service Manager
email: ***
Cell: ***
Oh no, this is not good at all! I am so sorry for the disappointing experience you had during your visit to the store.
May I ask if you'd please be so kind to get in touch with me so that I can make sure this is escalated to the store owner. I'm really sorry we disappointed you.
With kind regards, Mandy - Customer Service Manager
email: ***
Cell: ***
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Coenie H's updateReviewer Update
04 Jun 2019, 15:58I got hold of the store owner myself via text and he did give me a call
CH
Coenie H's update04 Jun 2019, 15:58
Reviewer Update
I got hold of the store owner myself via text and he did give me a call
