SB
Stuart B
1 reviews | Active since May 2009
23 Sept 2015, 19:06
Can't keep promise
I did a phone order at and was told 45 minutes for it to be ready. Almost an hour later still not out and they are no where near delivering. The manager promised it would be done in 45 minutes. So cannot keep to his promises.
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Replies (1)
Romans Pizza's replyOfficial
24 Sept 2015, 17:28Hello Sudds,
Thank you for taking the time to contact us with feedback after your visit to our Northmead store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Gina Matthee
Romans Pizza
Thank you for taking the time to contact us with feedback after your visit to our Northmead store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Gina Matthee
Romans Pizza
Romans Pizza's reply24 Sept 2015, 17:28
Official
Hello Sudds,
Thank you for taking the time to contact us with feedback after your visit to our Northmead store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Gina Matthee
Romans Pizza
Thank you for taking the time to contact us with feedback after your visit to our Northmead store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Gina Matthee
Romans Pizza