mM
mildred M
1 reviews | Active since Nov 2013
11 May 2015, 08:59
Billing Error
I was buying pizza with my debit card and their system said the transaction was reversed, however i received a notification from my bank that states that the money went out. Chris then said it will be reversed into my bank in a few hours. but 2 days later i am still waiting and when i asked him for advice he said he does not know. maybe i should go to my bank. how will my bank reverse a payment transaction
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Romans Pizza's replyOfficial
11 May 2015, 15:06Hello khulibaby,
Thank you for taking the time to contact us with feedback after your experience at our Garankuwa store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the matter is resolved.
We will revert back to you with feedback as soon as this matter is resolved.
Thank you once again for bringing this matter to our attention.
Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your experience at our Garankuwa store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the matter is resolved.
We will revert back to you with feedback as soon as this matter is resolved.
Thank you once again for bringing this matter to our attention.
Regards
Liana Stoltzer
Romans Pizza
Best regards,
Romans Pizza's reply11 May 2015, 15:06
Official
Hello khulibaby,
Thank you for taking the time to contact us with feedback after your experience at our Garankuwa store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the matter is resolved.
We will revert back to you with feedback as soon as this matter is resolved.
Thank you once again for bringing this matter to our attention.
Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your experience at our Garankuwa store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the matter is resolved.
We will revert back to you with feedback as soon as this matter is resolved.
Thank you once again for bringing this matter to our attention.
Regards
Liana Stoltzer
Romans Pizza
Best regards,