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Nthabiseng N

1 reviews | Active since Mar 2009

25 Mar 2015, 19:49

Bad Service ****ed for days

As I was craving for good Pizza went to Jabulani Mall to buy Pizza.Got to the store and there were two customers complaining of their Pizza, wrong orders and wrongly prepared Pizza.Ordered my pizza and told the lady that she must make sure that my pizza is the right order and is in order.Ordered large seafood,chicken and mushroom with olives and beef as an extra's.When I received my order didn't even check as i was sure that all is in order as the Lady was advised(she had no name tag hence I am referring to her as Lady).Got home and I was shocked, the sea food pizza had 3 mini/smallest prawns,about six calamari a lot of cheese and oil with extra olives only.The chicken and mushroom had no mushrooms and the extra beef that I paid for was actually some Russian chopped in small chunks.<br> <br> I am so disappointed with the service I received today,just wasted my money nxa!!!!

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Replies (1)
Romans Pizza
Romans Pizza's reply26 Mar 2015, 08:04
Official
Hello keba1,

Thank you for taking the time to contact us with feedback after your visit to our Jabulani Mall store.

We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.

We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.

We will revert back to you with feedback as soon as this matter has been resolved.

Thank you once again for taking the time to bring this matter to our attention.

Regards

Liana Stoltzer
Romans PIzza