JvdH
Jon van der Heever

1 reviews | Active since Jul 2015

09 Apr 2016, 20:05

Bad service & Bad attitude - AGAIN

I wanted to order pizza from this store on Friday 8 April 2016 by calling the shop, so my pizza would be ready by the time I had to drive from my residence to collect my order.<br> <br> Unfortunately, after trying to call the shop for 30 minutes with no answer on ALL 3 NUMBERS, I was forced to get into my vehicle and drive to the shop to place an order.<br> On arriving at the shop, there was only ONE cashier taking orders. This particular cashier was complaining to another customer about how she's behind the counter on her own and about how bad the working environment is at this particular store, and that the other cashiers didn't pitch up for their shift because they hate their jobs.<br> <br> I expected things would get better at this shop. I guess I was wrong!

0
Replies (1)
Romans Pizza
Romans Pizza's reply11 Apr 2016, 10:47
Official
Hello BRawn767,

Good morning Jon

Thank you for taking the time to contact us with feedback after your visit to our Brakpan store.

We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.

We will investigate this matter internally and revert back to you with feedback as soon as this matter has been resolved.

Thank you once again for taking the time to bring this matter to our attention.

Kind Regards

Romans Pizza