LW
Liesl W
1 reviews | Active since Oct 2019
31 Oct 2019, 16:22
BAD SERVICE
Terrible service and online system a complete waste i ordered pizza online from romans pizza (athlone) on the 23th of October 2019 while on the phone the teller says it is out of the area (to far) and she have to cancel this order upon the cancellation the money was deducted from my account with no pizza delivery..... i phoned them every day to find out about the reversal and up until today 31 october 2019 no reversal ... the manager have his stories that monies doesnt get paid into his account but the romans head office.... HOW DO YOU PAY FOR SOMETHING YOU NEVER RECEIVED?!!!!!!!!!!!!!!! this is utter bull**** ....
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Romans Pizza's replyOfficial
31 Oct 2019, 18:00Hi Liesl,
We don't offer our own in-house deliveries when you place online orders, as indicated when you start the whole process to place an order online. We are also not able to find any online profile for the listed email address you used here, and there's unfortunately no contact information for us to reach you to assist. You're welcome to contact us directly, we'd be happy to help in sorting this out for you.
Regards, Mandy - Customer Service Manager
We don't offer our own in-house deliveries when you place online orders, as indicated when you start the whole process to place an order online. We are also not able to find any online profile for the listed email address you used here, and there's unfortunately no contact information for us to reach you to assist. You're welcome to contact us directly, we'd be happy to help in sorting this out for you.
Regards, Mandy - Customer Service Manager
Romans Pizza's reply31 Oct 2019, 18:00
Official
Hi Liesl,
We don't offer our own in-house deliveries when you place online orders, as indicated when you start the whole process to place an order online. We are also not able to find any online profile for the listed email address you used here, and there's unfortunately no contact information for us to reach you to assist. You're welcome to contact us directly, we'd be happy to help in sorting this out for you.
Regards, Mandy - Customer Service Manager
We don't offer our own in-house deliveries when you place online orders, as indicated when you start the whole process to place an order online. We are also not able to find any online profile for the listed email address you used here, and there's unfortunately no contact information for us to reach you to assist. You're welcome to contact us directly, we'd be happy to help in sorting this out for you.
Regards, Mandy - Customer Service Manager