1 reviews | Active since Dec 2015
BAD SERVICE , ATTITUDE NOT IN NEED OF MY BUSINESS
I arrive at Romans Pizza , it was busy but not fire works, the owner was assisting and one lady with red clothes also assist, after about ten minutes he left and the lady stay behind try to assist the customers ( NO PROBLEM FOR ME AS SHE ATTEND TO PERSONS ARRIVING BEFORE ME!!!). The phone rings and an madam in bleu clothes came to answer, I was standing direct infront of the phone , plus minus an half of an meter from me, if I lift my arm I could touch her nose. She answer the phone , I still was patient at that time , after the call she moved to the right about two meters , by then another person arriving pushing himself into the right of me. She placed the phone order turns arround and immediatly goes directly to the person intruding into my space ( SHE SAW IT). I think it is genuine bad. I left and drive away without ordering, however I desided to turn arround and tried to get hold of the owner, I was just in time as he was on his way leaving. I informed him, he immediatly went into denile and said his employees will never do it, we went into his shop confronting her, she looked at me as if surprised and a \ F YOU"attitude I could felt the bad attitude "
Good morning David
Thank you for taking the time to contact us with feedback after your visit to our store in Faunapark.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Carla du Preez
Roman's Pizza
Good morning David
Thank you for taking the time to contact us with feedback after your visit to our store in Faunapark.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Carla du Preez
Roman's Pizza
