Bad Service at Romans Pizza Hartbee****rt

Yesterday at 17h40 we phoned Romans Pizza Hartbee****rt to place a take away order. We ordered 3 Pizzas and 2 Lasagnas. The lady informed us that it will take 20min. We got to the store at 18h15 and we were rudely informed that their electricity went off at 18h00, their generator is not working and that they have not started with our order. She then said that we should go get food somewhere else. We then asked her why she did not phone the clients that ordered to inform them of the situation and she then turned around, walked into the store and said something to her ***orkers and they laughed. We have never received such unprofessional and rude service from Romans Pizza and will definitely not be visiting them again. I will also be sure to tell people of our Hartbee****rt community of the bad service at Romans Pizza Hartbee****rt.