JA
Joshua A

1 reviews | Active since Feb 2019

14 Feb 2019, 21:26

BAD SERVICE AND BAD ATTITUDE

I arrived Roman Pizza at Darras Center, Kensington at around 8pm on 14th February,2019 and placed an order for 2 large thick base pizza. After waiting patiently for over an hour, i noticed that other customers who came in like 30 minutes after me were attended to, I called the attention of the workers to my plight, but I was really shocked with the response I got from them. 3 of the workers took time to shout on me openly in the presence of the other customers and told me to go to hell. I was thoroughly embarrassed by the uncivilised and rude manners of the workers at Roman Pizza Kensington Branch. I will never visit any branch of Roman Pizza again

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Replies (1)
Romans Pizza
Romans Pizza's reply15 Feb 2019, 15:14
Official
Hi Joshua,
It is simply unacceptable for something like to take place in our stores! We will be getting in touch with you immediately to start a full and thorough investigation into the matter.
With kind regards,
Mandy - Customer Service Manager