BR
Belinda R
1 reviews | Active since Jan 2015
29 Mar 2015, 20:22
Bad Service
I went to romans pizza on Friday afternoon to get 2 small pizzas. In the first place, they were not that busy and I had to wait almost an hour for my order to be done, after having to repeat it almost 5 times. In the second place when I asked for a Fanta they were out of stock and apparently they had only coke! In the third place, when I got to eating the pizza the base was raw (Thin base pizza). Now I would love to know how it can possibly take almost an hour to prepare raw thin based pizza???? This is a new restaurant that opened and if this is how it starts I don't even want to know how it will end.
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Replies (1)
Romans Pizza's replyOfficial
30 Mar 2015, 07:14Hello Risseeuw1358,
Thank you for taking the time to contact us with feedback regarding your experience at our Jean Ave store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback regarding your experience at our Jean Ave store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Romans Pizza's reply30 Mar 2015, 07:14
Official
Hello Risseeuw1358,
Thank you for taking the time to contact us with feedback regarding your experience at our Jean Ave store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback regarding your experience at our Jean Ave store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza