DM
Dimakatso M
1 reviews | Active since Jan 2014
10 Dec 2015, 13:21
Bad service
I am unhappy with the service form Romans Pizza twice in two weeks. Last week I ordered Pizza and I was given the wrong order, had to walk back to the shop as they do not deliver. Today I ordered and I was given yet a wrong order, I had to walk back and collect again. There are no competent people there because they always mix up my orders. The company should hire competent staff.
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Replies (1)
Romans Pizza's replyOfficial
10 Dec 2015, 14:18Hello Dimakatso Masia,
Good afternoon Dimakatso
Thank you for taking the time to contact us with feedback after your visit to our Brooklyn store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Roman's Pizza
Good afternoon Dimakatso
Thank you for taking the time to contact us with feedback after your visit to our Brooklyn store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Roman's Pizza
Best regards,
Romans Pizza's reply10 Dec 2015, 14:18
Official
Hello Dimakatso Masia,
Good afternoon Dimakatso
Thank you for taking the time to contact us with feedback after your visit to our Brooklyn store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Roman's Pizza
Good afternoon Dimakatso
Thank you for taking the time to contact us with feedback after your visit to our Brooklyn store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Roman's Pizza
Best regards,