KP
Katlego P
1 reviews | Active since Apr 2019
05 Apr 2019, 18:33
Bad service!!!!!
I went to Romans pizza the one on pretorious and vanderwald street, ordered my pizza, when it came I checked it only to find that they used barbeque base on my pizza mind you the pizza that i ordered had to have tomato base coz no one at home eat barbeque, couldn't even change the pizza coz it's late and I had to take a taxi.. And this is not the 1st time they are doing thing this.
I understand that I went there late coz it was around 6 maybe they were in a rush to go home but this is wrong.
Last time I was there instead of giving me supreme as I ordered they gave me pepperoni delux like why???
There's always something that they have to do with my order all the time.
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Replies (1)0
Replies (1)Romans Pizza's replyOfficial
08 Apr 2019, 13:18Hi Katlego,
Thank you for sharing your feedback. I am so sorry for the frustrating experience you had with your order! I will make sure that this is escalated to the store owner to get in touch with you personally to follow up.
With kind regards,
Mandy - Customer Service Manager
Thank you for sharing your feedback. I am so sorry for the frustrating experience you had with your order! I will make sure that this is escalated to the store owner to get in touch with you personally to follow up.
With kind regards,
Mandy - Customer Service Manager
Romans Pizza's reply08 Apr 2019, 13:18
Official
Hi Katlego,
Thank you for sharing your feedback. I am so sorry for the frustrating experience you had with your order! I will make sure that this is escalated to the store owner to get in touch with you personally to follow up.
With kind regards,
Mandy - Customer Service Manager
Thank you for sharing your feedback. I am so sorry for the frustrating experience you had with your order! I will make sure that this is escalated to the store owner to get in touch with you personally to follow up.
With kind regards,
Mandy - Customer Service Manager
