bS
byron S
1 reviews | Active since Aug 2014
29 Jun 2018, 10:01
bad service
had a very very very bad customer service experience at the Worcester branch in the Western Cape. Lodge a complained at the head office, 24 hours has pasted since the complain was lodge, but no response from anyone yet
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Replies (2)
Romans Pizza's replyOfficial
29 Jun 2018, 10:23Hello,
Thank you for your feedback.
Your feedback has been escalated to the store and as advised the store owner will discuss with the team and contact you as soon as possible.
I apologise for the delay in communication.
Thank you!
Best regards,
Romans Pizza's reply29 Jun 2018, 10:23
Official
Hello,
Thank you for your feedback.
Your feedback has been escalated to the store and as advised the store owner will discuss with the team and contact you as soon as possible.
I apologise for the delay in communication.
Thank you!
Best regards,
bS
byron S's updateReviewer Update
29 Jun 2018, 10:34one would think that a complain received by a customer would almost receive immediate contact or feedback by the owner or area manager within 24hrs, but maybe customer satisfaction is not being seen as high priority
bS
byron S's update29 Jun 2018, 10:34
Reviewer Update
one would think that a complain received by a customer would almost receive immediate contact or feedback by the owner or area manager within 24hrs, but maybe customer satisfaction is not being seen as high priority