cS
chris S
1 reviews | Active since May 2015
04 May 2015, 14:31
bad service
I ordered a pizza at 12:40 and told them I will come fetch it at 13:10. when I got there they didn't<br> make my pizza. what made me mad was they didn't explain what happened to me. they just pretended like it was it coming out soon,: around 13:18 I asked the trainee where is my pizza she said \ they just put it in the oven it will be out in a few minutes "unfortunately my lunch ends at 13:30 I didn't have a few minutes to wait. I had to leave and buy my food at the nearest shop n eat in a hurry. I was disappointed <br> <br> <br> """
Helpful (0)
Replies (1)0
Replies (1)
Romans Pizza's replyOfficial
05 May 2015, 16:49Hello tlou chris,
Thank you for taking the time to contact us with feedback after your experience at our Blackheath store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as we have this matter resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your experience at our Blackheath store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as we have this matter resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Romans Pizza's reply05 May 2015, 16:49
Official
Hello tlou chris,
Thank you for taking the time to contact us with feedback after your experience at our Blackheath store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as we have this matter resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your experience at our Blackheath store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as we have this matter resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza