CC
Christiaan C

1 reviews | Active since Jun 2011

18 Sept 2020, 19:04

Bad service

I phoned in an order and get told my order will be ready in 15-20 minutes, when i get to the store, the order is not ready after 40 minutes and then i get told to joun the 20 minute queue to pay. Not sure why the service is available if it still takes more than an hour to get pizza

0
Replies (1)
Romans Pizza
Romans Pizza's reply22 Sept 2020, 14:38
Official
Hi Christiaan,
We're so sorry that you had such a frustrating experience colleting your order!
We will make sure we get in touch to get more details so that we can have this addressed and attended to.

With kind regards, Mandy - Customer Service Manager