JL
Jacquie L

1 reviews | Active since Oct 2015

22 May 2020, 22:29

Bad pizza from Roman's Pizza the Willows

I placed an order on uber eat today. Ordering a chicken mayo and 4 in one pizzas. The pizzas were tasteless and it seems that they did not put enough ingredients on the pizzas. I asked for thin base pizzas but they gave one thin and one thick base pizza. I regret spending R230 incl delivery on Roman's. I was craving a chicken mayo pizza but it ruined my craving. The chicken mayo pizza tasted like the dough was fermented, it was disgusting!! THE FOOD THEY COOK DURING THIS LOCKDOWN IS DISGUSTING because they know that they are not dealing directly with customers!!

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Replies (2)
Romans Pizza
Romans Pizza's reply22 May 2020, 22:45
Official
Good evening Jacquie,
We're really sorry to hear that you had such a disappointing experience with your order this evening! We unfortunately do not have any access to your contact details on this platform. You are welcome to get in touch with us directly at our Head Office so that we can make sure we assist you in having this attended to. All our contact details are listed and available on our official website. With kind regards, Mandy - Customer Service Manager
Romans Pizza
Romans Pizza's reply23 May 2020, 06:05
Official
Thank you very much Jacquie!

I will give you a call to make sure this is addressed and attended to.

Kind regards, Mandy