GC
Gavin C
1 reviews | Active since Apr 2012
30 Oct 2015, 12:40
Bad bad service
Oder 559 time of order 11:39 time the WRONG order reached me 12:00 time waited for correct order 15 minutes .<br> <br> This is the worst service i ever received , Sylvia could not even take my order correctly !!! <br> 1 pizza and exstra cheese.<br> <br> After waiting 40 plus minute the order was still not right .<br> They just took the same box and put a new pizza in, there was no sauce on the pizza as well , come on guys what the hell is going on!!!!!<br> <br> If i get sick from this pizza i am taking this further.<br>
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Replies (1)Romans Pizza's replyOfficial
30 Oct 2015, 15:33Hello gavin123,
Thank you for taking the time to contact us with feedback after your experience at our Glen Gables store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your experience at our Glen Gables store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Romans Pizza's reply30 Oct 2015, 15:33
Official
Hello gavin123,
Thank you for taking the time to contact us with feedback after your experience at our Glen Gables store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to contact us with feedback after your experience at our Glen Gables store.
We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure the responsible persons are taken to task and this matter resolved.
We will revert back to you with feedback as soon as this matter has been resolved.
Thank you once again for taking the time to bring this matter to our attention.
Kind Regards
Liana Stoltzer
Romans Pizza
