Appetite losers
Ordered 4 traditional base pizzas with avo and got nothing of what I requested. Called the customer service and was told the avo is subject to availability and they hung up on me.
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Replies (2)
Romans Pizza's replyOfficial
08 Mar 2019, 15:11Hi Banele,
Thank you for your time to talk. Just to confirm, this order was done through Mr Delivery and the customer service you mentioned that you contacted here was also Mr Delivery. I have since spoken with the relevant store that you ordered from and they will get in touch with you again to make sure this is attended to, and that your order is replaced.
With kind regards,
Mandy - Customer Service Manager
Thank you for your time to talk. Just to confirm, this order was done through Mr Delivery and the customer service you mentioned that you contacted here was also Mr Delivery. I have since spoken with the relevant store that you ordered from and they will get in touch with you again to make sure this is attended to, and that your order is replaced.
With kind regards,
Mandy - Customer Service Manager
Romans Pizza's reply08 Mar 2019, 15:11
Official
Hi Banele,
Thank you for your time to talk. Just to confirm, this order was done through Mr Delivery and the customer service you mentioned that you contacted here was also Mr Delivery. I have since spoken with the relevant store that you ordered from and they will get in touch with you again to make sure this is attended to, and that your order is replaced.
With kind regards,
Mandy - Customer Service Manager
Thank you for your time to talk. Just to confirm, this order was done through Mr Delivery and the customer service you mentioned that you contacted here was also Mr Delivery. I have since spoken with the relevant store that you ordered from and they will get in touch with you again to make sure this is attended to, and that your order is replaced.
With kind regards,
Mandy - Customer Service Manager
's updateReviewer Update
08 Mar 2019, 15:46i received about three calls from the Romans store after your call and they offered to compensate me with an avocado. a whole avocado on Monday. what am i to do with an avocado. i never ordered an avocado. I wanted a pizza with avocado. when i called back the store as i was a bit busy, i was then advised the manager has knocked and should try again on Monday. im really dissatisfied in the service.
's update08 Mar 2019, 15:46
Reviewer Update
i received about three calls from the Romans store after your call and they offered to compensate me with an avocado. a whole avocado on Monday. what am i to do with an avocado. i never ordered an avocado. I wanted a pizza with avocado. when i called back the store as i was a bit busy, i was then advised the manager has knocked and should try again on Monday. im really dissatisfied in the service.