1 reviews | Active since Mar 2015
APPALLING SERVICE - RUDE TO CUSTOMERS
<p>Ordered to collect and upon arrival at the store, the supervisor proceeded to REPRIMAND us for accidentally placing her on hold when we made the order on the phone! </p> <p>She informed us, in the most obnoxious tone, that she does not get placed on hold and she's the one to make clients wait. </p> <p>When I told her to check the way she speaks to clients, she was arrogant about it and dismissed us. </p> <p>This woman is a supervisor and her staff watched as she provided a lousy SERVICE TO PAYING CUSTOMERS!! </p> <p>Needless to say that we will not be making our way back there! </p>
Hi Vernashmy, Thank you very much for bringing this to our attention. This is certainly not acceptable! I will make sure that I address this with the staff member in question and also inform the owner of the incident. This will be attended to with the urgency that it deserves.
Kind regards, Mandy - Customer Service Manager
Hi Vernashmy, Thank you very much for bringing this to our attention. This is certainly not acceptable! I will make sure that I address this with the staff member in question and also inform the owner of the incident. This will be attended to with the urgency that it deserves.
Kind regards, Mandy - Customer Service Manager