CG
Charles G

1 reviews | Active since Dec 2014

02 Jan 2016, 19:30

answer the phones

Phoned in to place an order and waited over twenty minutes until my airtime had run out and still had no one answer the phone to take my order. This is very poor service to a regular customer and i hope that i will be compensated for my wasted airtime and that the branches staff be sorted out as i wont be returning till there is better service!!!

0
Replies (1)
Romans Pizza
Romans Pizza's reply04 Jan 2016, 09:48
Official
Hello Charlie247,

Good morning Charles

Thank you for taking the time to contact us with feedback after your visit to our Wierda Park store.

We at Romans Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.

We will investigate this matter internally revert back to you with feedback as soon as this matter has been resolved.

Thank you once again for taking the time to bring this matter to our attention.

Kind Regards

Carla du Preez
Romans Pizza

Best regards,