rN
rashika N
1 reviews | Active since Feb 2012
28 Jan 2015, 18:31
40mins for pizza -took wrong order twice
Yesterday my daughter ordered 2 pizzas ,order no 180.It took 40 mins for her to get the pizzas.It was not a home delivery!!!This happened due to very competent staff who took the order wrong TWICE.I got ****ed off when I went to enquire one lady got ***** to tell me today we are busy.This means you give me to eat beef instead of chicken!!!.May be she saw 8 people for the first time in the store>
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Romans Pizza's replyOfficial
30 Jan 2015, 12:58Hello rakesh282,
Thank you for taking the time to give us feedback after your visit to our Brackenhurst store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will contact you with feedback once this matter has been resolved.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to give us feedback after your visit to our Brackenhurst store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will contact you with feedback once this matter has been resolved.
Kind Regards
Liana Stoltzer
Romans Pizza
Romans Pizza's reply30 Jan 2015, 12:58
Official
Hello rakesh282,
Thank you for taking the time to give us feedback after your visit to our Brackenhurst store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will contact you with feedback once this matter has been resolved.
Kind Regards
Liana Stoltzer
Romans Pizza
Thank you for taking the time to give us feedback after your visit to our Brackenhurst store.
We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.
We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.
We will contact you with feedback once this matter has been resolved.
Kind Regards
Liana Stoltzer
Romans Pizza