aV
adriaan V

1 reviews | Active since Oct 2011

27 May 2015, 20:41

40min 2 pizzas

I ordered two 2 pizzas waited 40min. When I asked the manager he said they forgot to make it and there is nothing he can do about it. Wow that amazing. Not even sorry. Just his staff forgot to make it and there noting I can do about it.

0
Replies (1)
Romans Pizza
Romans Pizza's reply28 May 2015, 10:14
Official
Hello avermeulen,

Thank you for taking the time to contact us with feedback regarding your experience at our Willows store.

We at Roman's Pizza pride ourselves in always delivering top quality products and service and anything that does not measure up to our high standards are therefore very disturbing to us.

We will investigate this matter internally to ensure that the responsible persons are taken to task and this matter resolved.

We will revert back to you with feedback as soon as this matter has been resolved.

Thank you once again for taking the time to bring this matter to our attention.

Kind Regards

Liana Stoltzer
Romans Pizza