1 reviews | Active since Jun 2017
*****ing my money
My Ford Ranger would erratically start and not start in the morninigs. Took the vehicle to an auto electrician who advised that it seems to be the tracking system and suggested that we get Cartrack out {Paid R900). They came out replaced the tracking device and yet the erratic behaviour continued. Then decided to get the Cartrack tacking device removed by Cartrack, which was done and still the car had the erratic behaviour of starting and not. Took the car to the battery Centre in Strand who tested the battery is in perfect working condition and it is not the cause. I then spoke to Graeme Coetzee at Rola Caledon and took the Ranger to Rola Ford in Caledon, Western Cape. Met with Graeme Coetzee. He arranged to have the vehicle taken to the auto electrician they use. The vehicle was with the auto electrician for the entire day (Paid another R900) Feedback was the the Cartrack harness installation was done incorrectly and it was cut into the BCM cable which caused the BCM to be faulty. The auto electrician decided to remove the Cartrack harness. I was quoted R9800 to replace the BCM. I advised Graeme Coetzee that lets see what the car does now that the harness is out. The issue persisted. Numerous phone calls with Graeme Coetzee who assured me it is the BCM that is the cause of the issue as this is a lot of money. I asked Graeme if the BCM is not the issue, ,,,he laughed then i will give your money back. Paid theR9800 to have the BCM replaced... Well the words were not even cold... and the issue was back the very next morning....Phoned Graeme, no i must bring the car in and leave it until they find the issue....Being my only mode of transport, i could not afford to spend any more money while Rola Caledon does the trial an error while i keep paying. I sold the vehicle. Now claiming the money back from Rola Ford, The Dealer principal Anthony Olivier email to me .We did discuss the repairing process that was followed that lead to the replacement of the BCM and was happy with the process that was followed. You mention that vehicle still have the same problem and that you sold the vehicle. We must get the vehicle back or contact the new owners to confirm the failure......Seriously....
